privacy policy

The Complete Package Ltd. ("The Complete Package", "pac.co.nz", "we", "us" or "our") is committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised information. Please read on for more details about our privacy policy. Any personal information provided or to be gathered by The Complete Package is controlled primarily The Complete Package.

What information do we collect? How do we use it?
You can access our website homepage and browse our site without disclosing your personal information.
In particular:

  • we do not use cookies on this website (a cookie is a piece of information that a website sends to your browser when you access information at that site); However, in the future we may well include this functionality.
  • we do not automatically record personal information; and
  • we do not link information that is recorded automatically with personal information about specific individuals

When you contact us or fill in a form, we need to know your name, e-mail address and contact details. This allows us to process your enquiry. We also ask for your telephone number which enables us to contact you urgently. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the Web site. We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new The Complete Package services and special offers we think you'll find valuable.

Will The Complete Package disclose the information it collects to outside parties?
The Complete Package does not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties. The Complete Package may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mails, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data.

Online Links to Third Party Sites
The Complete Package may establish relationships with business partners that allow visitors to our Internet sites to link directly to sites operated by these partners. These sites may not be operated or maintained by or on our behalf. These sites may collect personal information from you that may be shared with us. This Privacy Statement will apply to any personal information we obtain in this manner. The Complete Package is not responsible for the content or practices of Web sites operated by third parties that are linked to our sites. These links are meant for the user's convenience only. Links to third party sites do not constitute sponsorship, endorsement or approval by The Complete Package of the content, policies or practices of those third party sites. Once you have left our site via such a link, you should check the applicable privacy policy of the third party site.

In summary
We are committed to protecting your privacy. We use the information we collect to answer your questions. We do not sell, trade or rent your personal information to others.

Your consent
By using our Web site, you consent to the collection and use of this information by The Complete Package and those authorised by us. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Under the Privacy Act 1993 you have rights of access to and correction of personal information that we hold. We offer the ability to correct or change the information collected at any time and as often as necessary. If you have any questions about how our services work or regarding this statement, contact us.

For information about New Zealand's Privacy Act 1993 and how it protects the personal information of individuals in New Zealand, click here.


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